FFBajar's Privacy Policy — Your data is completely safe with us

FFBajar (https://ffbajar.im) is a trusted online gaming platform for members in Bangladesh. We believe that in the digital age, personal privacy is a fundamental right.

This Privacy Policy describes how FFBajar collects, uses, and protects your data. It applies to our website, mobile app, and all services.

By using our platform, you agree to this Privacy Policy. If you have any questions about it, support@ffbajar.imto get in touch.

FFBajar collects two types of information — data you provide directly and data collected automatically.

Information you provide directly:

Automatically Collected Information:

• IP address and device information (model, operating system)
• Browser type and language settings
• Time spent on the platform and usage patterns
• Login history and location data
• Gaming history and transaction records

FFBajar uses your data only for specific, defined purposes. We never use your information for anything unnecessary.

• Account Management: For registration, login, and account verification.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve your issues and complaints.
• Security: To detect and prevent fraudulent activity.
• Promotional Communications: To send you offers and updates with your consent.
• Legal Obligation: To comply with regulatory requirements.
• Service Improvement: To improve your experience on the platform.

FFBajar retains your data only for as long as necessary. Information is kept while your account remains active.

After account closure: Certain information may be retained for up to 5 years to meet legal requirements. This includes transaction records, KYC documents, and communication history.

Once the retention period expires, your data is permanently deleted or anonymized so that you can no longer be identified.

FFBajar does not sell your personal information. However, limited data may be shared with trusted partners solely to provide our services.

• Payment Processors: bKash, Nagad, Rocket, and others — to process transactions.
• Game Providers: Minimum information required to run the games.
• KYC Verification Services: For identity verification purposes.
• Law Enforcement: When required by court order or legal obligation.

All our third-party partners are bound by strict confidentiality agreements and may only use your data for specified purposes.

FFBajar uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

As a member of FFBajar, you have the following rights over your personal data:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct any inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request to restrict the processing of your data in certain circumstances.
• Right to Data Portability: The right to receive your data in a commonly used, portable format.
• Right to Object: The right to object to certain types of data processing.

To exercise these rights support@ffbajar.imto write to us. We will respond to your request within 30 business days.

FFBajar strictly does not provide services to anyone under 18. We do not knowingly collect data from minors.

If we become aware that a minor is using our platform, we will immediately suspend the account and delete all associated data.

A note to parents — if your child has accidentally created an account, please get in touch with us.

To keep your data safe, FFBajar uses industry-leading security measures:

• 256-bit SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection for your account.
• Firewall & DDoS Protection: Protection against cyberattacks.
• Regular Security Audits: Audited by independent third-party experts.
• Restricted Access Policy: Only authorized personnel can access your data.
• Encrypted Database: Stored data is also encrypted.

Please note that no data transmission over the internet is 100% secure. While we take every measure to ensure maximum protection, absolute security cannot be guaranteed.

FFBajar may update this Privacy Policy when necessary. Members will be notified in advance of any significant changes via SMS or email.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please reach out to us:

• Email: privacy@ffbajar.im
• Support Email: support@ffbajar.im
• Live Chat: Chat button at the bottom-right of the platform
• Duration: 24 hours a day, 7 days a week

We aim to process all privacy-related requests within a maximum of 30 business days.